At VISTASPIRE IT SOLUTON COMPANY LIMITED, we understand that plans can change. Our cancellation policy is designed to be fair and flexible, ensuring a smooth experience for our customers. Please read our cancellation policy carefully.

Order Cancellations

Eligibility for Cancellations: Orders can be cancelled within [number] hours of placing the order for a full refund. Orders cannot be cancelled once they have been processed and shipped.

Cancellation Process: Provide your order number and reason for cancellation.
Our team will confirm the cancellation and process your refund within [30] business days.

Subscription Cancellations

Subscription Plans: Monthly and annual subscription plans can be cancelled at any time. Cancelling a subscription will prevent future billing but will not retroactively refund the current billing period.

Cancellation Process: To cancel your subscription, log into your account on our website and navigate to the subscription management section. Follow the prompts to cancel your subscription.
Refunds for Subscriptions: Monthly subscriptions: No refunds are issued for the current month after cancellation. Annual subscriptions: A prorated refund may be issued for the remaining months after cancellation, depending on our policy.

Service Cancellations

Eligibility for Service Cancellations: Services scheduled can be cancelled or rescheduled up to [number] hours before the scheduled service time.
Cancellations made within [number] hours of the scheduled service time may not be eligible for a refund or may incur a cancellation fee.

Cancellation Process: To cancel or reschedule a service, please contact our customer service team at [contact information].
Provide your booking details and reason for cancellation or rescheduling.
Our team will confirm the cancellation or rescheduling and process any eligible refund within [number] business days.

Contact Information:
If you have any questions about our cancellation policy, please contact us at:
Email: info@vistaspireitsolutions.com
Phone: [phone number]
Address: 68 CIRCULAR ROAD, #02-01, SINGAPORE (049422)
We are committed to providing excellent customer service and are here to assist you with any issues or concerns you may have. Thank you for choosing VISTASPIRE IT SOLUTON COMPANY LIMITED